At DIY New Energy, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase our products (such as digital diagrams/blueprints), or interact with our content.

1. Information We Collect

When you visit the site, we automatically collect certain information about your device, including your:

• Web browser
• IP address
• Time zone
• Some cookies installed on your device

As you browse the site, we may collect information about:

• The individual web pages or products you view
• What websites or search terms referred you
• How you interact with the site

2. Technologies We Use to Collect Data

We collect Device Information using the following technologies:

• Cookies – Data files placed on your device, often including an anonymous unique identifier. For more information, visit All About Cookies.
• Log Files – Track actions on the site and collect data such as IP address, browser type, ISP, referring/exit pages, and timestamps.
• Web Beacons, Tags, and Pixels – Electronic files used to record browsing behavior.

3. Information You Provide

When you make a purchase or attempt to do so, we collect certain personal information including:

• Name
• Billing address
• Shipping address
• Payment details (including credit card numbers — processed securely via third-party payment gateways)
• Email address
• Phone number

4. How Do We Use Your Personal Information?

We use the Order Information collected to:

• Process payments, arrange for shipping (if applicable), and provide invoices and order confirmations
• Communicate with you regarding orders or customer support
• Screen orders for potential risk or fraud
• Provide targeted advertising and marketing in line with your preferences

We use Device Information to help:

• Screen for potential risk and fraud (especially your IP address)
• Improve our site through analytics and marketing insights

5. Sharing Your Information

We may share your personal information with trusted third-party services such as:

• Payment gateways (e.g., Razorpay, Stripe, PayPal)
• Analytics providers (e.g., Google Analytics)
• Email marketing platforms (if subscribed)

We do not sell, rent, or trade your personal data to any third party.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request corrections or deletion of your data
• Opt-out of any marketing communications

To exercise these rights, please contact us at support@diynewenergy.com

7. Data Security

We take your data seriously and implement standard security practices including:

• SSL encryption
• Secure payment gateways
• Restricted access to sensitive data

Please note that no method of online transmission is 100% secure.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy as needed to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to contact us:
📧 Email: support@diynewenergy.com
🌐 Website: https://diynewenergy.com